Tour Management Software Built for Modern Multi-Day Tour Operators

• Worried about Realizing a Return on Your Software Investment?

  Leave the software to us and focus on what you do best: creating exceptional customer experiences. Softrip powers topline revenue for tour operators, allowing you to promote and share products with customers and easily offer optional add-ons. In tandem, Softrip eliminates manual processes and maximizes time spent delivering quality products.

• Piecing Together Several Systems or Utilizing Microsoft Word and Excel?

  Having a single source of truth for your business can save time and make sure all team members have the same baseline for information. Softrip gives visibility into all areas of the business, from product management to accounting. With Softrip’s all-in-one software, you can eliminate the need for third-party vendors.

• Wasting Time on Manual Processes?

  The more time wasted on manual processes, the less time spent meeting customer needs. Our tour management software eliminates tedious manual processes and automates common tour operator tasks, increasing efficiency and accuracy across the organization.

• Worried about Maintaining a “Customer Touch” with  Software?

  At Softrip, we understand your desire to provide superior customer service. With our software, you can ensure timely and accurate communications with customers, easily accommodate special requests, and provide customized products.

• Maintaining Expensive and Outdated In-House Software?

  Eliminate the headache and expense of maintaining your own technology and development teams and outsource to a travel industry leader. We have a proven track record with top names in the industry. We keep up with the fast pace of software to deliver the best experience to tour operators.

• Hitting Roadblocks with your Current Platform?

  Technology shouldn’t be a roadblock for business growth. That’s why our tour management software is the most flexible, robust, and feature-rich software in the travel industry. We support all types of travel—escorted tours, custom groups, and FIT—allowing you to easily create and sell any type of travel that supports your business. Our software can be configured for outbound tour operators, inbound tour operators, and travel agencies.

• Nervous about Another Software Change?

  Once you onboard with Softrip, you never have to switch systems again. From 5 users to 500 users, our tour management software supports organizations of all sizes. We are the most robust and feature-rich system in the travel industry. 

Benefits by Department

As an Executive or Owner, You Will….

• Drive top-line revenue opportunities and reduce operating costs, locking in immediate return on your software investment.
• Save time and money by automating standard tour operator business processes.
• Maintain full visibility into all business areas within one system and eliminate the need for multiple software providers.
• Quickly and easily analyze all areas of your business from sales to financials.
• Enhance interdepartmental communication and task management within the organization.

Your Sales Team Will….

• Book more trips in less time, simplifying the internal and external reservation process.
• Organize and automate tasks related to reservation management and communicate directly with customers from within the platform. Spend more time on the customer experience and less time on manual processes.
• Maintain detailed customer information to easily communicate new promotions and offerings to establish repeat customers.
• Offer uniquely customized product options to your customers based on their destination interests.

Your Marketing Team Will…

• Easily create, customize, and communicate current and future promotions.
• Evaluate and assess marketing efforts with fully integrated contact and campaign management systems. Manage subscriptions and brochures in one place.
• Quickly and easily assess which travel agencies are top revenue performers and adjust marketing efforts and commission tiers accordingly.
• Easily communicate with the sales team about promotions, discounts, and specialized products.

Your Operations Team Will…

• Manage tasks and daily responsibilities in an all-in-one, integrated software.
• Quickly communicate with colleagues, suppliers, and customers regarding reservations.
• Establish and maintain controls on documentation, invoices, schedule changes, payment
  reminders, and supplier updates.
• Manage all aspects of reporting and confirming services with suppliers.
• Increase revenue and maximize profits with yield management tools.

Your Product Team Will….

• Deliver superior products to your customers by spending more time on product creation
  and less time on back-end processes.
• Create supplier contracts and track supplier conversations and communications in one place.
• Drive additional revenue with optional add-ons.
• Set dynamic pricing and establish proper rates with yield management tools. Control and customize rates.

Your Finance & Accounting Team Will…

• Analyze profit & loss statements on a per-trip and per-reservation basis.
• Easily access, review, and deliver all key financial statements at month-end.
• Manage and view all financial information within one system.
• Efficiently invoice clients and disburse payments and commissions to partners.